Terms and Conditions
King Kong Casino Terms and Conditions
These Terms and Conditions apply to your use of Kong Casino and the related services available through the official website. By creating an account, logging in, depositing, claiming a bonus, or playing Kong slots and other games, you confirm that you understand and accept these terms. Please read everything carefully before you register or use any promotion, because bonus rules, wagering requirements, and withdrawal conditions can apply to different actions inside your account.
Eligibility and Account Registration
To use Kong Casino, you must be legally allowed to gamble in your jurisdiction and meet the minimum age required by applicable laws. When you register, you agree to provide accurate personal information and keep it up to date. Kong Casino may request verification documents to confirm your identity, payment method ownership, and address, especially when you request withdrawals or when account security checks are required. If you create multiple accounts or attempt to register using inconsistent information, the casino may limit, suspend, or close the account to maintain platform integrity.
Kong Casino Login and Account Security
You are responsible for keeping your Kong Casino login credentials private and for maintaining the security of your device and email access. Any activity performed through your account is treated as authorized by you. If you suspect unauthorized access, you should act quickly by changing your password and contacting support. Kong Casino may apply additional checks or temporary restrictions to protect your account, especially during unusual login activity or payment-related actions.
Deposits, Payments, and Currency
Deposits must be made using payment methods available in the cashier at the time of your transaction. Supported methods may include standard bank cards and commonly used e-wallet options, as well as other methods shown on the site. Deposits are subject to minimum amounts and may be limited by your chosen payment method, your bank, or internal security rules. All transactions are processed in the currency selected in your account, and you are responsible for any bank fees or currency conversion charges that may apply through third-party payment providers.
Withdrawals, Processing, and Verification
Withdrawals are processed according to the casino’s verification and security rules. Before a withdrawal is approved, Kong Casino may request documentation to confirm identity and payment method ownership. This is designed to protect players and prevent fraud. Withdrawal requests may be reviewed, approved, rejected, or delayed if additional checks are needed or if the account requires verification. You agree to provide accurate documentation and to cooperate with reasonable security procedures to complete withdrawals smoothly.
Bonus Rules and Promotional Offers
Kong Casino may offer welcome bonuses, free spins, cashback, loyalty rewards, VIP promotions, and limited-time campaigns. Each promotion is governed by specific terms displayed in the bonus section or promotional area inside your account. Bonuses may be limited to one per player, household, device, IP address, or payment method, depending on the promotion rules. If the casino identifies bonus misuse, irregular play patterns, or attempts to claim offers through multiple accounts, the casino may remove bonus funds, withhold promotional winnings, or apply account restrictions to protect fair play.
Welcome Bonus Terms
Welcome offers are generally intended for new players and may require a minimum deposit to activate. The promotion may include a match bonus and free spins on selected games, and the offer typically comes with wagering requirements that must be completed before bonus-related winnings become eligible for withdrawal. Any conversion limits, maximum redeemable amounts, game restrictions, and timelines for completing wagering are defined in the promotion details available on the site or inside your bonus area. You should always confirm the active welcome offer terms before depositing to avoid confusion and to claim the most suitable bonus for your session.
Wagering Requirements and Game Contribution
Wagering requirements describe how much you need to play through bonus funds before bonus-related winnings can be withdrawn. Different game categories may contribute differently to wagering completion, and some games may be excluded from wagering progress depending on the promotion rules. Game rules, maximum bet limits during wagering, and other restrictions may apply. If a promotion has a maximum stake rule while wagering is active, exceeding that limit may cause bonus removal or adjustment of winnings related to the bonus.
Promo Codes and Activation Conditions
Some promotions may require you to activate a bonus manually or enter a promo code during deposit or in your promotions area. If a code is required, you are responsible for using it correctly and within the promotion timeframe. If you enter an invalid code, miss the activation step, or complete a deposit outside the promotional rules, the bonus may not be applied. The most reliable way to confirm activation is to check your account after Kong Casino login and review your active bonus status before you start playing.
Responsible Gaming and Player Controls
Kong Casino supports responsible gaming and encourages players to play for entertainment, not as a way to solve financial problems. You may have access to responsible gaming tools such as deposit limits, session limits, cooling-off periods, and self-exclusion options, depending on what is available in your account settings. If you feel that gambling is no longer enjoyable or feels difficult to control, you should pause play and seek support from recognized responsible gaming resources.
Fair Play, Gameplay Integrity, and Prohibited Activity
All gameplay must be fair and conducted in good faith. Using software, scripts, bots, or any external method that manipulates gameplay is prohibited. The casino may monitor account activity to protect the platform from fraud, collusion, bonus abuse, chargebacks, or other irregular behavior. If prohibited activity is suspected, the casino may investigate, temporarily restrict play, remove bonuses, delay withdrawals, or close the account according to internal security policies and applicable regulations.
Game Rules, Errors, and Malfunctions
Each game is governed by its own rules, paytables, and mechanics. In the event of a technical malfunction, system error, or display issue, the casino may treat affected results as void or subject to correction. If an error incorrectly credits winnings or bonuses, Kong Casino may reverse the incorrect amount to restore accurate balances. You agree that gameplay outcomes are based on the official game logic and the casino’s system records rather than visual or device-based display anomalies.
Payment Disputes and Chargebacks
You agree not to attempt chargebacks or payment reversals after using deposited funds for gameplay. If a chargeback is initiated, Kong Casino may restrict your account, pause withdrawals, or request additional verification while the dispute is reviewed. Chargebacks can also result in account closure if they violate the casino’s payment integrity policies. If you have a concern about a deposit, the correct first step is to contact support and attempt resolution before involving third-party payment disputes.
Privacy and Data Use
Kong Casino collects and processes personal data to provide the service, verify identity, prevent fraud, comply with legal obligations, and improve account security. Data handling practices, retention periods, and your rights may be described in the casino’s privacy policy. By using the site, you agree that the casino can process your data as required for service delivery and compliance, including identity checks and responsible gaming procedures.
Changes to Terms and Promotions
Kong Casino may update these Terms and Conditions or change promotional rules to reflect operational, legal, or product updates. When changes occur, the updated terms become effective from the time they are published on the official website. Promotions can also change, expire, or be replaced at any time. To stay accurate, you should review the latest terms before claiming a bonus, especially for time-sensitive offers.
Limitation of Liability
Kong Casino provides its services on an “as available” basis and may experience downtime or technical interruptions. While the casino aims to offer stable access, it is not responsible for losses resulting from external factors such as internet failures, device issues, third-party payment disruptions, or circumstances beyond reasonable control. Where permitted by law, liability is limited according to applicable regulations and official platform terms.
Customer Support and Complaints
If you need help with deposits, withdrawals, promotions, or account access, contact customer support through the methods listed on the official website. Complaints should be submitted with clear details and any relevant transaction or account information. Kong Casino may request additional information to investigate issues properly, and you agree to cooperate so your case can be resolved fairly.
Governing Rules
These Terms and Conditions are interpreted according to the applicable legal framework and the casino’s licensing and regulatory requirements as displayed on the official website. If any part of these terms is found unenforceable, the remaining sections remain in effect. Your continued use of Kong Casino confirms ongoing acceptance of the most current version of these Terms and Conditions.
